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Trusted By Over 30,000 Customers On Their Photography Journey Early Access

Free Worldwide Shipping on Orders Over £200 Learn more

  • Returns & Exchanges

    Hassle Free Returns Policy

  • Free Tracked UK Delivery

    Tracked & Next Day Delivery

  • 30 Days Guarantee

    Market Leading Assurance

  • Free Worldwide Shipping

    On All Camera Orders

Contact Us

Please visit our help pages here for some of the most commonly asked questions.

What can we help you with?

  • Pre-sales & advice

    Got a questions about a product or need some guidance on the best buys?

  • Aftersales & returns

    If you need assistance with refunds, returning a product, or after sales care.

  • Delivery

    For help tracking your order or changing delivery option

Top 4 faqs

Shipping

How long will it take to receive my order?

  1. UK Standard orders are shipped via DHL Courier Tracked 48 hours (FREE)
  2. UK Express orders are shipped via DHL Courier Tracked 24 Hours (£8.99)
  3. International Orders are shipped via DHL Courier Tracked International (£20) or FREE on orders over £200

We offer Free standard shipping on all UK orders of cameras and accessories. We charge postage on orders of just 35mm film, to qualify for free shipping add a camera to the order. 

What countries do you ship to?

We currently ship to all countries around the world. All orders are packaged and dispatched from our warehouse in the UK.

Returns and Refunds

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unused, have any tags still attached, and include all the original packaging.

To arrange returns please contact customer support via hello@filmcamerastore.co.uk

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Contact Our team

If you have any questions or enquiries you would like us to help you with, please feel free to contact us via email on:

hello@filmcamerastore.co.uk or call us on 077552386345

We can also be reached by filling in the form below.