What can we help you with?
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Pre-sales & advice
Got a questions about a product or need some guidance on the best buys?
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Aftersales & returns
If you need assistance with refunds, returning a product, or after sales care.
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Top 4 faqs
Shipping
How long will it take to receive my order?
How long will it take to receive my order?
- UK Standard orders are shipped via DHL Courier Tracked 48 hours (FREE)
- UK Express orders are shipped via DHL Courier Tracked 24 Hours (£8.99)
- International Orders are shipped via DHL Courier Tracked International (£20) or FREE on orders over £200
We offer Free standard shipping on all UK orders of cameras and accessories. We charge postage on orders of just 35mm film, to qualify for free shipping add a camera to the order.
What countries do you ship to?
What countries do you ship to?
We currently ship to all countries around the world. All orders are packaged and dispatched from our warehouse in the UK.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unused, have any tags still attached, and include all the original packaging.
To arrange returns please contact customer support via hello@filmcamerastore.co.uk
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
